As the leading experts in call center recruiting, our numbers speak for themselves.
We know exactly what you're looking for in a call center rep, whether that's sales or customer service - and our 1-to-1 screening process ensures you get a high volume of pre-qualified candidates.
This system has been proven to work across over 60 unique call centers and sales organizations big and small, including many of the largest call center teams in the USA.
We've spent millions of dollars advertising positions just like yours. Simply put: we know what works.
We take over your job posts and optimize them to produce better candidates.
We review every applicant for your exact requirements, then treat them just like sales leads.
Our reps reach out to them and perform a 15-20 minute phone screening.
By the end of the phone screening, we're typically declining 80% of applicants.
For those we're confident in, our reps spend time selling them on your company - which reduces no show and ensures that every candidate meets exactly what you're looking for.
We personalize our recruitment system based on your ideal candidate profile so that you can quickly fill your team with the very best talent available. Read more
Call or contact center recruiting can be an ongoing struggle to find exceptional candidates. Don't let staffing shortages slow your company's growth. HyperHired's expert sales team recruiters deliver top talent in record time - with competitive pricing.
The problem with call center recruiting's traditional pricing models is that pricing is per hire. Most saleperson recruiting agencies don’t understand the high turnover nature of modern call centers. For call centers looking to keep their staff roster constantly topped up, pricing per hire is simply unsustainable. That's why HyperHired provides unique, flat-fee monthly pricing. Volume hiring is kept fuss-free, with no hidden fees. What you see is what you get - and what you get is top-tier call center talent.
We operate a tried and tested model for recruitment, which slashes the time to hire drastically. Hiring top talent doesn't need to take weeks or days - it can take hours (usually no more than 48 to 72). HyperHired runs several call centers ourselves, meaning we can instinctively understand your hiring needs.
We have recruited for many of the largest call centers in the country and have incredible case studies where we’ve recruited entire call centers to 100+ employees within the span of months.
Call center staff need to embody several essential qualities, including:
- Outstanding communication capabilities - during all the screenings, we will carefully assess candidates' ability to engage prospects.
- Resilience - call center sales can be mentally taxing, and your company needs winners who aren’t hesitant about high call volume and are ready to turn rejection into fuel for more sales.
- Many of the best candidates for these roles will generally have no call center or sales experience - we run candidates of all backgrounds through our patented screening process and identify the traits of true winners. People who have the drive and necessary tools to come into your call center and - generate sales from day one.
And, importantly, they need to be prepped for their interview; having an innate understanding of your company's values and culture is crucial. We identify the right candidates for your business and then educate them on every aspect of your company. No bait and switch - we make sure they understand every piece of the compensation model and day-to-day, this way you’re only meeting with truly qualified candidates. No more wasting your time with unqualified interviews.
Besides call center reps, we can help you source top-tier customer service talent and management positions. Whatever your requirements, HyperHired is here to help - get in touch with us today.
Ultimately, effective recruitment is more than just filling vacancies; it's a strategic catalyst for growth. A powerful recruitment process can significantly accelerate business expansion by securing top talent that aligns with the company's vision and goals. In turn, attracting top talent drives innovation, productivity, and overall market competitiveness.
HyperHired has helped numerous call centers beat their growth targets. For example, we've helped Apex Media Solutions become one of the largest digital marketing call centers in the country. Since then, they've continued their growth trajectory, opening a second office and exceeding 100 sales and customer service staff. Their rapid expansion, fueled by HyperHired's recruitment system, has solidified Apex Media Solution's position as a leading digital marketing call center. You can watch our video case study with them here.
Ready to streamline your recruitment process and save time and money? Contact us today to explore the benefits of our recruitment system for your business. You can leave a message or schedule a call with one of our recruitment experts.
Have historical data? We'll beat it or give you a full refund.
